Legal
Privacy Policy
Effective October 2, 2026
This policy explains how Master Software Solutions LLC ("Rollcut", "we", "us") handles information when you use the Rollcut iPhone app, the Rollcut web dashboard and userollcut.app (together, the "Service").
Your videos stay on your iPhone
When you make a reel, Rollcut analyzes your clips on your device using Apple's on-device frameworks: Vision (faces, framing, sharpness), Sound Analysis, on-device speech recognition for captions and talking cleanup, and Apple Intelligence where available. That processing happens on your iPhone. We never receive your videos, photos, audio, transcripts or finished reels.
Rollcut accesses only the clips you pick. The microphone is used only when you record a voiceover, and the recording stays on your device.
Auto-posting is planned but not yet available. When it launches, a reel you schedule will be uploaded so it can be posted to the accounts you connect. We'll update this policy and ask for your permission first.
What we collect
| Information | Examples | Why |
|---|---|---|
| Account | A random account ID created in the app; if you sign in on the web: email, name and profile photo from email, Google or Apple sign-in | To run your account and keep your plan in sync across devices |
| Usage counts | When a reel starts, finishes or fails (time and status only, never the content) | To apply the 3-free-reels limit and show your usage |
| Subscription | Plan, renewal date, store (App Store or web), transaction IDs. We never see your full card number. | To give you the features you paid for |
| Profile settings | Display name, profile photo, watermark text (if you add them) | To show them in the app and dashboard |
| Messages to us | Contact form, feedback, bug reports, optional screenshot, app version, device model and iOS version attached to bug reports | To answer you and fix problems |
| Team | Team name, members' emails, invites | To run Team plans |
| Technical | IP address and basic request logs kept by our hosting provider | Security, abuse prevention and keeping the Service working |
If you tick "You can quote me on the website" when sending feedback, we may show your quote with your first name (or the name you give) on our website. You can withdraw that permission any time.
How we use information
- To provide the Service, keep your account and plan working, and apply plan limits.
- To answer messages, fix bugs and improve Rollcut.
- To send account and billing emails, such as sign-in codes and receipts. We don't send marketing email unless you opt in.
- To prevent fraud and abuse, and to meet legal obligations.
We don't sell personal information, and we don't share it for cross-context behavioral advertising.
Who we share it with
We use these service providers, only to run the Service:
- Supabase: database, sign-in and file storage.
- RevenueCat: subscription management across the App Store and the web.
- Apple: App Store payments and Sign in with Apple.
- Google: Sign in with Google, if you choose it.
- Stripe: payments for plans bought on the web.
- Our email provider: delivering sign-in codes and replies. [provider name, once chosen]
We may also disclose information if the law requires it, to protect people's safety, or as part of a merger or sale of the business, in which case this policy continues to apply.
How long we keep it
We keep account information while your account is open. When you delete your account, we delete your profile, usage history, team membership and feedback attachments within 30 days, except records we must keep for tax, accounting or legal reasons (such as transaction records). Contact messages are kept for up to 2 years so we can follow up on past issues.
Your rights and choices
Depending on where you live (including California, the EU, the UK and other places), you may have the right to access, correct, delete or get a copy of your personal information, and to object to or restrict some processing. We honor these requests for everyone, wherever you live. See Your Privacy Choices for how to make a request, or delete your account yourself from the dashboard. We won't treat you differently for using these rights.
Children
Rollcut isn't directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has given us information, contact us and we'll delete it.
Security and international transfers
We protect data with encryption in transit, access controls and the security features of our providers. No system is perfectly secure. Our providers may store data in the United States or other countries, and we use appropriate safeguards for those transfers where the law requires them.
Changes
If we change this policy, we'll update the date above. For important changes, we'll tell you in the app or by email before they take effect.
Contact
Questions or requests: use the contact form with the topic Privacy. Mail: Master Software Solutions LLC, 5900 Balcones Dr, Austin, TX.